While there have been no reported cases of COVID-19 at Wembley Stadium, in order to prioritise the health and safety of our visitors and staff we have taken the decision to temporarily close The Wembley Stadium Tour until further notice.
If you have an enquiry about the Tour please contact our booking team on firstname.lastname@example.org. Due to the high amount of enquiries we are receiving, it may take a little longer than usual for us to get back to you.
Our phone lines remain closed at this time.
We thank you for your patience and understanding during these difficult times.
I have a voucher that expires this month, will I still be able to use this?
Yes. We will extend all vouchers that are due to expire and accommodate a tour on a future date, subject to availability.
Virgin Experience vouchers have all been extended to 31/03/2022.
Buy a Gift/ Red Letter days vouchers had the validity extended to 20 months last year. Customers can also extend vouchers for free via https://extension.buyagift.co.uk/
I have an unredeemed gift ticket the that is due to expire, will this be extended?
Yes. If you have a gift ticket that is due to expire, this will be extended to be valid until the end of the year.
When will Stadium Tours re-open?
The Wembley Stadium Tour will remain closed until further notice, however we are planning to reopen from Monday 6th September. We will continue to monitor the situation closely, working with the government and relevant health authorities, and will post any updates about the re-opening of the Tour on our website.