While there have been no reported cases of COVID-19 at Wembley Stadium, in order to prioritise the health and safety of our visitors and staff we have taken the decision to temporarily close The Wembley Stadium Tour until further notice.
If you have an enquiry about the Tour please click on the Help icon on the banner at the top of the page and this will redirect you to our detailed FAQs page. If your query isn't covered in those FAQs, please click 'submit a question' and a member of the team will get back to you.
Our phone lines are currently closed.
We thank you for your patience and understanding during these difficult times.
I have a voucher that expires this month, will I still be able to use this?
Yes. We will extend all vouchers that are due to expire and accommodate a tour on a future date, subject to availability.
I have an unredeemed gift ticket the that is due to expire, will this be extended?
Yes. If you have a gift ticket that is due to expire, this will be extended to be valid until the end of the year.
When will Stadium Tours re-open?
The Wembley Stadium Tour will remain closed until further notice, however we are planning to reopen from Monday 6th September. We will continue to monitor the situation closely, working with the government and relevant health authorities, and will post any updates about the re-opening of the Tour on our website.
Gift vouchers are still available for purchase which are valid for 1 year from the date of purchase.