Wembley stadium

Ahead of Your Visit

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Visitor Information

General

Opening hours
Tours will open at 9:30am and doors will close at last entry which will vary depending on the time of year you visit.

October – March, last entry is at 3pm/ April – July and September, last entry is 4pm/ August last entry is 5pm
Tour entrance
The Tour entrance is on level 1 of the stadium directly behind the Bobby Moore Statue. Visitors will need to walk up two flights of stairs or use the external lift which can be assessed to the left-hand side of the Club Wembley entrance.
Security checks
Wembley Stadium operates a 100% bag search as part of entry conditions.
Is there a cloakroom for coats and bags?
We do not offer cloakroom services. Any large bags or suitcases will not be allowed into Wembley Stadium. Personal belongings must be kept with visitors at all times.
How do I contact Wembley about matchday or event tickets?
Please click here for our Help Centre for further information and to contact us.

Ticketing

Do I need to pre-book a ticket?
Tickets for the tour can be bought on the day of your visit at the stadium however it is cheaper if you pre-book!
Arrival times
If you do pre-book your ticket, the timeslot you select is an arrival time rather than a tour departure time. This is to manage visitor flow into the stadium and to ensure we can deliver the best possible experience.
Running late
If you are running late please call our booking team on 0800 169 9933 and they will be able to assist.
Booked through a third party?
Please check the voucher or ticket you have received from the third party for booking instructions. If your visit has been booked via Virgin Experience Days or Buy A Gift, your voucher needs to be redeemed prior to your visit. If unsure, call our Booking Team on 0800 169 9933 and they will be able to assist.

On the day of your visit, please present your voucher or ticket at the Tour ticket desk.

Getting Here

Public Transport
Wembley Stadium is a public destination venue and we recommend where possible to use public transport when travelling to the Stadium. There are regular services available from:
  • Wembley Park (Jubilee and Metropolitan lines) – 8-minute walk to stadium
  • Wembley Stadium Station (Chiltern line) – 8-minute walk to the stadium
  • Wembley Central (Overground and Bakerloo lines) 20-minute walk to stadium
Parking
Parking is available around the stadium however please note the car parks are managed by Wembley Park, not Wembley Stadium and will need to be booked separately via the lead booker. This can be done via wembleyofficialparking.com.

The Pink Car Park, which is 500 metres from the Wembley Stadium Tour entrance. Visitors will need to walk across the car park, on to public pavements and across public roads from the Yellow Car Park.
Coach parking
Coach parking is available for group bookings however please note the car parks are managed by Wembley Park, not Wembley Stadium. Please mention this during your booking process and the Booking Team will be able to advise you on this.

Accessibility

There are some dark spaces, strobe lighting and sound effects in the Wembley Stadium Tour. If you would like to avoid these areas, please tell a member of staff.

We are service dog friendly.

The Wembley Stadium Tour is suitable for wheelchairs however, there are steps in the Stadium and uneven steps going up to the Royal Box which are not wheelchair accessible. Staff will take any visitors in a wheelchair up to the Royal Box via an alternative route. Disabled toilet facilities are available throughout the Stadium Tour.

Tour Experience

What can I expect from my Tour?
Your Tour will begin as soon as you arrive. You will be able to go through the first two sections of the Tour at your own pace.

For your guided experience, the Tour Host will escort you and the group around the more secure parts of the stadium, sharing facts and information at each key stop point.

At the end of the Tour, your Tour Host will direct you to the Stadium Store where you will be able to purchase lots of Wembley & England memorabilia.
How long does the Tour last?
The guided tours last approximately 90 minutes. We recommend allowing 2 hours for your visit.
Is there a Tour café in the stadium?
Unfortunately, not. However, if you head over to the London Design Outlet Guest Services and present your Wembley Stadium Tour ticket, you can redeem a discount card which can be used in many of the shops and restaurants on the LDO site.
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Group Bookings

Group size
Minimum group size is 25 people. Tour Hosts can take a maximum of 40 guests around the stadium at once so if your group is larger than this, we will split the group. Groups of less than 25 will be booked onto a standard tour and will not be eligible for the discounted group rate.
Rates
Groups will receive 15% off their total booking (based on the pre-booked public rates).
Availability
Group tours are available daily at 11:00, 1:00, 2:00 and 3:00.
How do I make my group booking?
Fill in the Group Booking Enquiry Form on our website. Our Booking Team will be in contact within 7 days.
How do I pay for my group booking?
Once your booking has been confirmed, you have up to 30 days before your visit date to pay for your booking in full. If payment is not received in time, your booking will be cancelled and tickets released.

If your booking is made within 2 weeks of your visit date, payment will be taken in full at the point of confirmation.

Payment can be made by card over the phone.
Can I change the number of people in my group after payment?
If you are increasing your group size, please contact the Booking Team and they will amend your booking. The Booking Team will only process one additional increase to your booking, any further additional visitors will be added at the full pre-booked price.
Can I cancel my group visit after I have made payment?
If you cancel your group visit 30 days or more before your visit date, you will be refunded the full amount you have paid.

If you cancel your group visit between 29 and 8 days before your visit date, you will be refunded 50% of the total booking cost.

Cancellations made 7 days or less before your visit dates will be non-refundable.

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