Visitor Information
General
Opening hours
Tours will open at 9:30am and doors will close at last
entry which will vary depending on the time of year you
visit.
October – March, last entry is at 3pm/ April –
July and September, last entry is 4pm/ August last entry
is 5pm
Tour entrance
The Tour entrance is on level 1 of the stadium directly
behind the Bobby Moore Statue. Visitors will need to
walk up two flights of stairs or use the external lift
which can be assessed to the left-hand side of the Club
Wembley entrance.
Security checks
Wembley Stadium operates a 100% bag search as part of
entry conditions.
Is there a cloakroom for coats and bags?
We do not offer cloakroom services. Any large bags or
suitcases will not be allowed into Wembley Stadium.
Personal belongings must be kept with visitors at all
times.
How do I contact Wembley about matchday or event
tickets?
Please
click here for our Help Centre
for further information and to contact us.
Ticketing
Do I need to pre-book a ticket?
Tickets for the tour can be bought on the day of your
visit at the stadium however it is cheaper if you
pre-book!
Arrival times
If you do pre-book your ticket, the timeslot you select
is an arrival time rather than a tour departure time.
This is to manage visitor flow into the stadium and to
ensure we can deliver the best possible experience.
Running late
If you are running late please call our booking team on
0800 169 9933 and they will be able to assist.
Booked through a third party?
Please check the voucher or ticket you have received
from the third party for booking instructions. If your
visit has been booked via Virgin Experience Days or Buy
A Gift, your voucher needs to be redeemed prior to your
visit. If unsure, call our Booking Team on 0800 169 9933
and they will be able to assist.
On the day of your visit, please present your voucher or
ticket at the Tour ticket desk.
Getting Here
Public Transport
Wembley Stadium is a public destination venue and we
recommend where possible to use public transport when
travelling to the Stadium. There are regular services
available from:
- Wembley Park (Jubilee and Metropolitan lines) –
8-minute walk to stadium
- Wembley Stadium Station (Chiltern line) –
8-minute walk to the stadium
- Wembley Central (Overground and Bakerloo lines)
20-minute walk to stadium
Parking
Parking is available around the stadium however please
note the car parks are managed by Wembley Park, not
Wembley Stadium and will need to be booked separately
via the lead booker. This can be done via
wembleyofficialparking.com.
The Pink Car Park, which is 500 metres from the Wembley
Stadium Tour entrance. Visitors will need to walk across
the car park, on to public pavements and across public
roads from the Yellow Car Park.
Coach parking
Coach parking is available for group bookings however
please note the car parks are managed by Wembley Park,
not Wembley Stadium. Please mention this during your
booking process and the Booking Team will be able to
advise you on this.
Accessibility
There are some dark spaces, strobe lighting and sound
effects in the Wembley Stadium Tour. If you would like
to avoid these areas, please tell a member of staff.
We are service dog friendly.
The Wembley Stadium Tour is suitable for wheelchairs
however, there are steps in the Stadium and uneven steps
going up to the Royal Box which are not wheelchair
accessible. Staff will take any visitors in a wheelchair
up to the Royal Box via an alternative route. Disabled
toilet facilities are available throughout the Stadium
Tour.
Tour Experience
What can I expect from my Tour?
Your Tour will begin as soon as you arrive. You will be
able to go through
the first two sections of the Tour at your own pace.
For your guided experience, the Tour
Host will escort you and the group around the more
secure parts of the stadium, sharing facts and
information at each key stop point.
At the end of the Tour, your Tour Host will direct you
to the Stadium Store where you will
be able to purchase lots of
Wembley & England memorabilia.
How long does the Tour last?
The guided tours last approximately 90 minutes. We
recommend allowing
2 hours for your visit.
Is there a Tour café in the stadium?
Unfortunately, not. However, if you head over
to the London Design Outlet Guest Services and present
your Wembley Stadium Tour ticket, you can redeem a
discount card which can be used in many of the shops and
restaurants on the LDO site.